Shipping and Return Policy

Shipping Policy

We ship within India only.

FREE shipping on orders of ₹799 and above. For orders below ₹799, a flat delivery charge of ₹60 applies, irrespective of the number of books.

Orders are dispatched within 1–2 working days of order confirmation. During festival breaks dispatch may take a little longer, and we will inform you.

Once dispatched, you will receive an email/SMS with the tracking number. Please track your parcel and be available to receive it.

Parcels are sent by surface courier. After dispatch, delivery usually takes 7–10 working days depending on your location.

If you are unable to track your parcel, please contact us on +91 88821 22572 or hello@thecuriousbrains.in before it is returned by the courier, and we will help.

Return Policy

Our books are single copies and most are pre-loved, so we do not accept returns or exchanges and do not offer refunds for change of mind.

Orders cannot be cancelled once they are placed.

Damaged in transit: please record a video while opening your parcel and contact us. If the damage is confirmed, we will ask you to send the item back within 7 days of receiving it and will confirm your refund after inspection.

Lost in transit: we verify with the courier company, and if the loss is confirmed the refund is issued within 7 days of your claim.

Approved refunds are made to the original payment method.